Just like you get oil changes to help prevent problems with your vehicle, we sometimes do preventative maintenance to ensure our system stays healthy and your service with us is at its best.
Sometimes this maintenance can temporarily impact your service, and if that’s the case you’ll find a detailed alert below.
Beginning at 1:00 am on Tuesday, January 25, we are performing maintenance which will temporarily impact all services for all Cable Cable subscribers. The required maintenance is anticipated to take until 6:00 am to complete.
Following the completion of the maintenance, we recommend you power cycle your router, internet and TV modems and other connected devices if you are experiencing any issues. To do this, simply unplug the power to the device, wait a few seconds, and plug it back in. The device will take a few minutes to reload, and issues should be resolved.
We've scheduled the maintenance during this time to help minimize the impact, however we do apologize for any inconvenience this may cause.
If you have any questions or concerns regarding this maintenance, please contact our Support Team between 8:00 am - 10:00 pm, seven days a week at 1.866.887.6434.
There is no one more stressed during an outage than our Team. Rest assured, that our top priority is to find the root of the problem and fix things as quickly as possible.
When you’re happy, we’re happy. And an outage never generates happiness. We’re on it!
|There are no reported outages.|